EVI Services Limited - EVI Family App

Privacy Policy and Personal Data Collection Statements

These Statements are, except where separate and distinctive statements are provided, applicable to the EVI Services Ltd. Accordingly, references to "we", "us", or "our company" etc. mean , EVI Services Ltd.

I. Privacy Policy Statement


Our Pledge

We are committed to safeguarding the privacy of individuals with respect to personal data. We therefore make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Wanchai, Hong Kong.

Types of Personally Identifiable Information Collected

You may be required to give your personally identifiable information including, but not limited to, your name, gender, telephone number and email address. Refusal to provide such information may deny you of access to certain parts of our app, or may render us unable to handle any request you are making, or may otherwise defeat the objectives of your visit. If you are under the age of 18, consent from your parent or guardian is required before you give us any personally identifiable information.

Use of Personally Identifiable Information Collected

Specific purposes for which your personally identifiable information may be used are set out in our Personal Data Collection Statement set out in II below (particularly those contained in points (i) through to (vi) in the third paragraph of II below).

Retention of the Information

If you are our app users, your personally identifiable information which you have given us via school, internet, application form or other means, during the usage period will be retained for a reasonable period after termination of your app usage.

Disclosure of Information

We may not disclose, share your information with, or transfer it to any third party. For details, please refer to our Personal Data Collection Statement set out in II below.

Access to and Correction of Information

If you want to access and/or correct your personally identifiable information which you have given us via school, internet, application form or other means, you may write to our Data Protection Officer. We may charge you a reasonable fee for each successful access current from time to time. However, such fee will be waived if the access is necessary to make a genuine and reasonable correction.

Security

We use various encryption techniques to transmit via the Internet your Personal Data, which can only be accessed by our authorised personnel. Given the nature of the Internet, we do our very best to make sure the transmission is secure.

Enquiries

Should you have any enquiries concerning our Privacy Policy Statement, please feel free to contact our Data Protection Officer. The address is as follows:
Data Protection Officer
Room 1101, 11/F, Skyway House (North Block),
3 Sham Mong Road, Tai Kok Tsui, Kowloon
Hong Kong.

II. Personal Data Collection Statement

As a user of our EVI Family App, it may be necessary for you to provide us with your and your kid's information ("Personal Data") through the schools your kids are studying. If your Personal Data is incomplete or incorrect, we may not be able to provide or continue to provide the Services to you.

We shall keep your Personal Data confidential at all times. Our policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of Personal Data will be in accordance with the Personal Data (Privacy) Ordinance ("Ordinance") and are as set out in this Statement.

You agree that your Personal Data provided by you or the school to us may be used and retained by us for the following purposes and for other purposes as shall be agreed between you and us or required by law from time to time:

(i) provisioning of the Services including activating EVI Family App accounts, providing school informations and supplementary learning materials;
(ii) processing of any benefits to you arising out of or in connection with the Services;
(iii) enabling us to comply with our obligations to interconnect or other industry practices.

Under and in accordance with the Ordinance, you have the right to:
(i) check whether we hold any of your Personal Data;
(ii) access your Personal Data held by us;
(iii) require us to correct any Personal Data which is inaccurate;
(iv) ascertain our policies and practices (from time to time) in relation to Personal Data and the types of Personal Data held by us.

In accordance with the Ordinance, we have the right to charge a reasonable fee for the processing of any Personal Data access request. All requests for access to or correction of Personal Data or information regarding policies and practices and types of Personal Data held should be in writing and addressed to our Data Protection Officer.

Please note that this Statement may be amended from time to time. Notices regarding amendments will be posted at our home-page and app to inform you of the effective dates of the amendments. Amendments will not have retrospective effect.

Any matters not stipulated in this agreement shall be handled in accordance with Personal Data Collection Statement, privacy policy and related laws and regulations.